[carla]

There's really no perfect webhosting company out there. I have one with the best support but then they charge for an addon domain. I asked again for an assistance for installation and ask again for another charge.

[googoo]

Charging for assistance? I've never heard of that. Always the webmasters I know talk about great customer support from their hosting companies without charging them for that. Are you sure? I don't think that's part of the hosting package.

[ryquest]

I have to agree, charging for assistance sounds very crazy,

[richie]

Some webhosting companies only assist on installation and charges an additional fee it you want something customized probably.

[tianlei]

It has been done, and looks like it is happening more and more. It does take time to look at a clients specific situation, and a lot of times it's something that the user did when they had little, if any, knowledge about what they were doing. It's just like taking your site to a repair shop.

[grusomhat]

Wow that's crazy. How much do they charge for additional domain addons? I like hostgator as it allows unlimited domains and there support is top notch.

[spiderweb]

Some web host clients tend to abuse the support extended by web host providers. For a few bucks, they wanted more than the hosting service to include installing and debugging scripts. I think it is just proper for a web host provider to offer assistance for a fee provided that it will clearly delineate free services from paid services.

[mharrisr]

If they charge for Addon domains then they are fake.

[jim123]

I think charging for assistance sounds very unusual and if they are charging for Addon domains then i am afraid , they must be fake.

[markan]

what hosting companie are you talking about?? such charges sound really strange. especially for addon-domains. i would not host with such a company.