PayPal Confirmation E-mail Problems

evely · 07-11-2006

I have setup a shop using OSCommerce, and when someone makes a single purchase I get a confirmation e-mail through PayPal that gives the order details and the customers address, etc.

But if someone makes multiple purchases (i.e. more that one item) then when I receive the PayPal order confirmation e-mail then the customers address doesn't appear!

Does anyone else have this problem?
Thanks
Evely

Nazir · 07-28-2006

The explanation PayPal give is:

There are various possible reasons that one or more items were not included when you attempted to pay for multiple purchases. For example, one seller may not have listed PayPal as a payment method. ... Items that were not included in your purchase may be paid for individually by returning to eBay's checkout

To get more details on this you could contact PayPal help line for setting up PayPal account.

https://www.paypal.com/uk/cgi-bin/webscr

FrancisTheFool · 07-31-2006

Yes contact paypal they are helpful!

07-11-2006	#1 (permalink)
evely Junior Member Join Date: Jul 2006 Age: 28 Posts: 5	PayPal Confirmation E-mail Problems I have setup a shop using OSCommerce, and when someone makes a single purchase I get a confirmation e-mail through PayPal that gives the order details and the customers address, etc. But if someone makes multiple purchases (i.e. more that one item) then when I receive the PayPal order confirmation e-mail then the customers address doesn't appear! Does anyone else have this problem? Thanks Evely

07-28-2006	#2 (permalink)
Nazir Member Join Date: Jul 2006 Age: 48 Posts: 45	Re: PayPal Confirmation E-mail Problems The explanation PayPal give is: There are various possible reasons that one or more items were not included when you attempted to pay for multiple purchases. For example, one seller may not have listed PayPal as a payment method. ... Items that were not included in your purchase may be paid for individually by returning to eBay's checkout To get more details on this you could contact PayPal help line for setting up PayPal account. https://www.paypal.com/uk/cgi-bin/webscr

07-31-2006	#3 (permalink)
FrancisTheFool Member Join Date: Jul 2006 Age: 23 Posts: 55	Re: PayPal Confirmation E-mail Problems Yes contact paypal they are helpful!

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